# AI incident communications kit

Use this kit to communicate AI incidents with facts, approvals, and evidence. It covers internal escalation, customer messaging, regulatory notice, vendor coordination, and postmortem commitments.

## What it includes

- An audience map for internal owners, executives, support, customers, regulators, vendors, and partners.
- A message matrix for wrong answers, unsafe actions, data exposure, outages, cost spikes, and vendor degradation.
- A communications schema for incident class, audience, approval owner, timing, and evidence.
- An incident communications brief.
- A regulatory notice map for timing and obligations.

## How to use it

Prepare the map before incidents. During incidents, separate confirmed facts from investigation notes. Require approval for customer or regulatory messages and keep all communications linked to incident evidence.