{
  "map": "people-policy-ai-control-escalation-map",
  "routes": [
    {"condition": "privacy_question", "owner": "privacy", "response": "review data handling before response"},
    {"condition": "employee_relations", "owner": "employee_relations", "response": "route case with minimal necessary context"},
    {"condition": "payroll_dispute", "owner": "payroll", "response": "collect facts and avoid determination"},
    {"condition": "benefits_exception", "owner": "benefits", "response": "escalate eligibility-specific review"},
    {"condition": "legal_or_accommodation", "owner": "legal_hrbp", "response": "refuse advice and route immediately"}
  ]
}